Meetville is one of the leading dating apps with over 25 million users around the world. The service is designed to help people find their soulmates and fall in love. But what happens if you’re not happy with the service? What if you don’t like this app or you have some problems with it? Is there a way to get a refund from Meetville?
Yes, there is! And we are going to tell you how to do it. This article will look into this question and come up with the best answer.
Does Meetville offer a refund?
Generally, Meetville does not offer refundable for any of her subscriptions. This is because all purchases/subscriptions are final and nonrefundable. However, by the requirement of Law, special terms apply are Applicable.
This means that there are no refunds of any credit that is not fully used except where the applicable laws in your area provide for refunds.
Let us quickly look at the applicable laws and their refund policy
Refund Policy for Meetville Subscribers Living in the EU, EEA, UK, and Switzerland:
Local law applicable to Subscribers Living in the EU, EEA, UK, and Switzerland provides that users are entitled to a full refund during the 14 days after subscribing to Meetville. This start to count immediately after your subscription is received and starts running.
Refund Policy For Meetville Subscribers Living in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin:
For Meetville subscribers in the above cities, you have the right to may cancel your subscription, without penalty or obligation. However, you must cancel at any time before midnight of the third business day from the date you subscribed to Meetville.
Also, your estate will be entitled to recover a refund if you die before the end of your subscription period. Meetville also offers refunds to members who became disabled before the end of your subscription period.
How to get a refund from Meetville?
Note that all refund requests are coordinated by Meetville. Therefore to process a refund, you will need to contact Company with your Account or Subscription details. These include your email address, telephone number, etc.
All you have to do is to mail your refund request or deliver a signed notice canceling your subscription to Avanta Inc., (1470 Civic Court, Ste 309, Concord, CA 94520, USA) or by email: [email protected].
Reasons to get a refund from Meetville
There couple of reasons why you may want to get a refund from Meetville. Below are the reasons we have identified:
- Personal Cancellation: This occurs when a user decides to cancel his/her subscriptions because of one reason or the other. Maybe you no longer enjoy the services or for whatever personal reasons.
The above are the two main reasons why you may want to demand a refund for your subscription. However, not that cancellation of a subscription does not entitle you to a refund unless you fall under the exceptions of applicable laws discussed above.
How to Cancel Meetville Subscription?
You are allowed to quit your membership at any time, for whatever reason. To learn how to cancel your subscription on your device, kindly follow the guides below:
- Open the Meetville Mobile App depending on the device you are using.
- Locate the “Subscription” section.
- Click to Cancel Button to Cancel your subscription.
- Also, if you subscribed as a VIP, kindly go to your application account settings. Proceed to the “Edit Basic Information”. section and cancel your subscription.
Finally, you can also cancel your subscription by writing Meetville directly of your intention to cancel your subscription. You can send your Notice of Cancellation to their support at [email protected].
How to contact Meetville customer service?
To contact Meetville Customer Service, kindly follow the guides below.
If you need to contact Meetville customer service, you can do this in several ways:
- Via the Mobile App: go to Settings -> Help and support -> Contact us.
- Or via email: [email protected]
- Via the website: https://meetville.com/feedback
Note that canceling a subscription and canceling your membership is not the same on the Meetville dating site. This is because when you cancel your subscription, you will not be billed again but your membership to the Platform is still active. So unless you intentionally hide your profile, you will continue to be a Member of Meetville. This means that others may view your profile and send you messages.
However, you may decide to cancel your membership with Meetville. In this way, your profile will be removed entirely from Meetville. Hence no Members can view your profile or send messages. You can choose to hide your profile and remove your profile at any time by following the “Account Settings” page of the Service. This will make your profile disappear from Meetville.
Finally, we believe you have to learn How get a refund from Meetville. You also know the conditions for getting a refund. We also included a bonus topic on How to cancel meetville.com subscriptions. We hope this article was helpful. For questions and contributions, kindly use the comment section below.